{"id":57506,"date":"2025-11-18T11:50:07","date_gmt":"2025-11-18T08:50:07","guid":{"rendered":"https:\/\/etb-group.com\/?page_id=57506"},"modified":"2025-12-02T12:24:51","modified_gmt":"2025-12-02T09:24:51","slug":"customer-service","status":"publish","type":"page","link":"https:\/\/etb-group.com\/de\/customer-service\/","title":{"rendered":"Kundenservice"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"57506\" class=\"elementor elementor-57506\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f143189 e-con-full e-flex e-con e-parent\" data-id=\"f143189\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-584ebff e-con-full e-flex e-con e-child\" data-id=\"584ebff\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1bd7cd4 elementor-widget elementor-widget-heading\" data-id=\"1bd7cd4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Kundenservice <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5bf8cfc elementor-widget__width-auto animated-slow elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"5bf8cfc\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;,&quot;_animation_delay&quot;:300}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Kundenservice und Kundenkontakt outsourcen \u2013 mehrsprachig, skalierbar und pers\u00f6nlich<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6daae41 elementor-widget elementor-widget-text-editor\" data-id=\"6daae41\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"translation-block\">Jede Kundeninteraktion ist eine Chance, Vertrauen aufzubauen, Loyalit\u00e4t zu st\u00e4rken und Ihre Marke positiv zu positionieren. Bei <strong>ETB Support Solutions<\/strong> machen wir aus Kundenkontakt keinen Kostenfaktor, sondern ein strategisches Instrument f\u00fcr Wachstum. Von einfachen Anfragen bis hin zu komplexen Anliegen bieten wir Service, der ber\u00fchrt und Ergebnisse liefert \u2013 rund um die Uhr per Telefon, E-Mail, Chat und Social Media.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aaf78b8 elementor-widget elementor-widget-text-editor\" data-id=\"aaf78b8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"translation-block\">Als erfahrener BPO-Partner bieten wir professionelle, skalierbare und mehrsprachige Kundenservice-L\u00f6sungen von internationalen Standorten aus. Unsere Mitarbeiter, mit Muttersprachlerniveau oder B2\/C1-Sprachkompetenz, kommunizieren in Deutsch, Niederl\u00e4ndisch, Englisch, Franz\u00f6sisch und skandinavischen Sprachen (Finnisch, D\u00e4nisch, Schwedisch) \u2013 vollst\u00e4ndig abgestimmt auf Ihre Marke, Ihre Systeme und Ihre KPIs.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c23024 elementor-widget elementor-widget-the7_button_widget\" data-id=\"1c23024\" data-element_type=\"widget\" data-widget_type=\"the7_button_widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\"><a href=\"mailto:info@etb-group.com\" class=\"box-button elementor-button elementor-size-sm\">Kontaktieren Sie uns<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Outline\" viewbox=\"0 0 24 24\" width=\"512\" height=\"512\"><path d=\"M19,1H5A5.006,5.006,0,0,0,0,6V18a5.006,5.006,0,0,0,5,5H19a5.006,5.006,0,0,0,5-5V6A5.006,5.006,0,0,0,19,1ZM5,3H19a3,3,0,0,1,2.78,1.887l-7.658,7.659a3.007,3.007,0,0,1-4.244,0L2.22,4.887A3,3,0,0,1,5,3ZM19,21H5a3,3,0,0,1-3-3V7.5L8.464,13.96a5.007,5.007,0,0,0,7.072,0L22,7.5V18A3,3,0,0,1,19,21Z\"><\/path><\/svg><\/a><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cdd116c e-con-full e-flex e-con e-child\" data-id=\"cdd116c\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3d79e99 elementor-widget elementor-widget-image\" data-id=\"3d79e99\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/etb-group.com\/wp-content\/uploads\/2025\/11\/office-work-team-greeting-their-new-african-american-male-employee-1024x683.jpg\" class=\"attachment-large size-large wp-image-57757\" alt=\"\" srcset=\"https:\/\/etb-group.com\/wp-content\/uploads\/2025\/11\/office-work-team-greeting-their-new-african-american-male-employee-1024x683.jpg 1024w, https:\/\/etb-group.com\/wp-content\/uploads\/2025\/11\/office-work-team-greeting-their-new-african-american-male-employee-300x200.jpg 300w, https:\/\/etb-group.com\/wp-content\/uploads\/2025\/11\/office-work-team-greeting-their-new-african-american-male-employee-768x512.jpg 768w, https:\/\/etb-group.com\/wp-content\/uploads\/2025\/11\/office-work-team-greeting-their-new-african-american-male-employee-1536x1024.jpg 1536w, https:\/\/etb-group.com\/wp-content\/uploads\/2025\/11\/office-work-team-greeting-their-new-african-american-male-employee-2048x1365.jpg 2048w, https:\/\/etb-group.com\/wp-content\/uploads\/2025\/11\/office-work-team-greeting-their-new-african-american-male-employee-18x12.jpg 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-623a316 e-con-full e-flex e-con e-parent\" data-id=\"623a316\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-f47bdce e-con-full e-flex e-con e-child\" data-id=\"f47bdce\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-40b055d elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"40b055d\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/etb-group.com\/wp-content\/uploads\/2025\/11\/Questions-rafiki.svg\" class=\"attachment-large size-large wp-image-57565\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bb19076 e-con-full e-flex e-con e-child\" data-id=\"bb19076\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7b0b815 elementor-widget elementor-widget-heading\" data-id=\"7b0b815\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Warum Kundenservice an ETB auslagern?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7654106 elementor-widget elementor-widget-text-editor\" data-id=\"7654106\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"translation-block\">Wir erbringen unsere Kundenservice-Leistungen aus <strong>T\u00fcrkei, Suriname, Marokko, Bulgarien, Deutschland und den Niederlanden <\/strong>\u2013 mit lokaler Kulturkompetenz und internationaler Reichweite.<\/p><p class=\"translation-block\">Suchen Sie ein externes Contact-Center, das mehr bietet als Standardskripte? <strong>ETB steht f\u00fcr markenorientierten, empathischen Service.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-de7a0b1 elementor-widget elementor-widget-the7_button_widget\" data-id=\"de7a0b1\" data-element_type=\"widget\" data-widget_type=\"the7_button_widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\"><a href=\"mailto:info@etb-group.com\" class=\"box-button elementor-button elementor-size-sm\">Kontaktieren Sie uns<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Outline\" viewbox=\"0 0 24 24\" width=\"512\" height=\"512\"><path d=\"M19,1H5A5.006,5.006,0,0,0,0,6V18a5.006,5.006,0,0,0,5,5H19a5.006,5.006,0,0,0,5-5V6A5.006,5.006,0,0,0,19,1ZM5,3H19a3,3,0,0,1,2.78,1.887l-7.658,7.659a3.007,3.007,0,0,1-4.244,0L2.22,4.887A3,3,0,0,1,5,3ZM19,21H5a3,3,0,0,1-3-3V7.5L8.464,13.96a5.007,5.007,0,0,0,7.072,0L22,7.5V18A3,3,0,0,1,19,21Z\"><\/path><\/svg><\/a><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2b57de3 e-grid e-con-full e-con e-child\" data-id=\"2b57de3\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-549e825 e-con-full e-flex e-con e-child\" data-id=\"549e825\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ae2a717 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"ae2a717\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_1\" data-name=\"Layer 1\" viewbox=\"0 0 24 24\"><path d=\"M15.932,1.664c-.344-.973-1.797-.782-1.926,.225-.18,1.615-.85,3.11-4.506,3.11H4C1.794,5,0,6.794,0,9v2c0,1.529,.872,2.844,2.135,3.517l2.941,6.627c.5,1.127,1.619,1.855,2.853,1.855,1.056,0,2.032-.527,2.61-1.411s.672-1.988,.25-2.957l-1.582-3.633h.292c3.656,0,4.326,1.495,4.506,3.11,.157,1.215,1.964,1.107,1.994-.11V2c-.021-.112-.036-.226-.068-.336Zm-6.976,17.767c.154,.353,.121,.74-.09,1.062-.452,.693-1.625,.598-1.961-.16l-2.367-5.333h2.488l1.93,4.432Zm.544-6.432H4c-1.103,0-2-.897-2-2v-2c0-1.103,.897-2,2-2h5.5c1.923,0,3.421-.397,4.5-1.173V14.173c-1.079-.776-2.577-1.173-4.5-1.173Zm12.157,2.657c-.195,.195-.451,.293-.707,.293s-.512-.098-.707-.293c-.391-.391-.391-1.023,0-1.414,2.339-2.339,2.339-6.146,0-8.485-.391-.391-.391-1.023,0-1.414s1.023-.391,1.414,0c3.119,3.119,3.119,8.194,0,11.313Zm-2.94-2.536c-.195,.195-.451,.293-.707,.293s-.512-.098-.707-.293c-.391-.391-.391-1.023,0-1.414,.941-.941,.941-2.473,0-3.414-.391-.391-.391-1.023,0-1.414s1.023-.391,1.414,0c1.721,1.721,1.721,4.521,0,6.242Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9a476bc elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"9a476bc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Muttersprachliche und B2\/C1-Sprachkompetenz (DE\/NL\/EN\/FR\/Nordics)<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9ad466a e-con-full e-flex e-con e-child\" data-id=\"9ad466a\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b3022d0 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"b3022d0\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_1\" data-name=\"Layer 1\" viewbox=\"0 0 24 24\"><path d=\"M15.932,1.664c-.344-.973-1.797-.782-1.926,.225-.18,1.615-.85,3.11-4.506,3.11H4C1.794,5,0,6.794,0,9v2c0,1.529,.872,2.844,2.135,3.517l2.941,6.627c.5,1.127,1.619,1.855,2.853,1.855,1.056,0,2.032-.527,2.61-1.411s.672-1.988,.25-2.957l-1.582-3.633h.292c3.656,0,4.326,1.495,4.506,3.11,.157,1.215,1.964,1.107,1.994-.11V2c-.021-.112-.036-.226-.068-.336Zm-6.976,17.767c.154,.353,.121,.74-.09,1.062-.452,.693-1.625,.598-1.961-.16l-2.367-5.333h2.488l1.93,4.432Zm.544-6.432H4c-1.103,0-2-.897-2-2v-2c0-1.103,.897-2,2-2h5.5c1.923,0,3.421-.397,4.5-1.173V14.173c-1.079-.776-2.577-1.173-4.5-1.173Zm12.157,2.657c-.195,.195-.451,.293-.707,.293s-.512-.098-.707-.293c-.391-.391-.391-1.023,0-1.414,2.339-2.339,2.339-6.146,0-8.485-.391-.391-.391-1.023,0-1.414s1.023-.391,1.414,0c3.119,3.119,3.119,8.194,0,11.313Zm-2.94-2.536c-.195,.195-.451,.293-.707,.293s-.512-.098-.707-.293c-.391-.391-.391-1.023,0-1.414,.941-.941,.941-2.473,0-3.414-.391-.391-.391-1.023,0-1.414s1.023-.391,1.414,0c1.721,1.721,1.721,4.521,0,6.242Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7e1022f elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"7e1022f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">24\/7-Erreichbarkeit \u00fcber alle Kan\u00e4le<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0a453fd e-con-full e-flex e-con e-child\" data-id=\"0a453fd\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fa073d1 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"fa073d1\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_1\" data-name=\"Layer 1\" viewbox=\"0 0 24 24\"><path d=\"M15.932,1.664c-.344-.973-1.797-.782-1.926,.225-.18,1.615-.85,3.11-4.506,3.11H4C1.794,5,0,6.794,0,9v2c0,1.529,.872,2.844,2.135,3.517l2.941,6.627c.5,1.127,1.619,1.855,2.853,1.855,1.056,0,2.032-.527,2.61-1.411s.672-1.988,.25-2.957l-1.582-3.633h.292c3.656,0,4.326,1.495,4.506,3.11,.157,1.215,1.964,1.107,1.994-.11V2c-.021-.112-.036-.226-.068-.336Zm-6.976,17.767c.154,.353,.121,.74-.09,1.062-.452,.693-1.625,.598-1.961-.16l-2.367-5.333h2.488l1.93,4.432Zm.544-6.432H4c-1.103,0-2-.897-2-2v-2c0-1.103,.897-2,2-2h5.5c1.923,0,3.421-.397,4.5-1.173V14.173c-1.079-.776-2.577-1.173-4.5-1.173Zm12.157,2.657c-.195,.195-.451,.293-.707,.293s-.512-.098-.707-.293c-.391-.391-.391-1.023,0-1.414,2.339-2.339,2.339-6.146,0-8.485-.391-.391-.391-1.023,0-1.414s1.023-.391,1.414,0c3.119,3.119,3.119,8.194,0,11.313Zm-2.94-2.536c-.195,.195-.451,.293-.707,.293s-.512-.098-.707-.293c-.391-.391-.391-1.023,0-1.414,.941-.941,.941-2.473,0-3.414-.391-.391-.391-1.023,0-1.414s1.023-.391,1.414,0c1.721,1.721,1.721,4.521,0,6.242Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0f0fe4f elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"0f0fe4f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Nahtlose Integration mit CRM- und Ticketing-Systemen (z. B. Salesforce, Zendesk)<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2a214c5 e-con-full e-flex e-con e-child\" data-id=\"2a214c5\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a64ab04 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"a64ab04\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_1\" data-name=\"Layer 1\" viewbox=\"0 0 24 24\"><path d=\"M15.932,1.664c-.344-.973-1.797-.782-1.926,.225-.18,1.615-.85,3.11-4.506,3.11H4C1.794,5,0,6.794,0,9v2c0,1.529,.872,2.844,2.135,3.517l2.941,6.627c.5,1.127,1.619,1.855,2.853,1.855,1.056,0,2.032-.527,2.61-1.411s.672-1.988,.25-2.957l-1.582-3.633h.292c3.656,0,4.326,1.495,4.506,3.11,.157,1.215,1.964,1.107,1.994-.11V2c-.021-.112-.036-.226-.068-.336Zm-6.976,17.767c.154,.353,.121,.74-.09,1.062-.452,.693-1.625,.598-1.961-.16l-2.367-5.333h2.488l1.93,4.432Zm.544-6.432H4c-1.103,0-2-.897-2-2v-2c0-1.103,.897-2,2-2h5.5c1.923,0,3.421-.397,4.5-1.173V14.173c-1.079-.776-2.577-1.173-4.5-1.173Zm12.157,2.657c-.195,.195-.451,.293-.707,.293s-.512-.098-.707-.293c-.391-.391-.391-1.023,0-1.414,2.339-2.339,2.339-6.146,0-8.485-.391-.391-.391-1.023,0-1.414s1.023-.391,1.414,0c3.119,3.119,3.119,8.194,0,11.313Zm-2.94-2.536c-.195,.195-.451,.293-.707,.293s-.512-.098-.707-.293c-.391-.391-.391-1.023,0-1.414,.941-.941,.941-2.473,0-3.414-.391-.391-.391-1.023,0-1.414s1.023-.391,1.414,0c1.721,1.721,1.721,4.521,0,6.242Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a5ac8f elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"5a5ac8f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">KPI-gesteuerte Qualit\u00e4t: CSAT, FCR (First Contact Resolution), AHT (Average Handling Time)<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5881e05 e-con-full e-flex e-con e-child\" data-id=\"5881e05\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-92234ee elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"92234ee\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_1\" data-name=\"Layer 1\" viewbox=\"0 0 24 24\"><path d=\"M15.932,1.664c-.344-.973-1.797-.782-1.926,.225-.18,1.615-.85,3.11-4.506,3.11H4C1.794,5,0,6.794,0,9v2c0,1.529,.872,2.844,2.135,3.517l2.941,6.627c.5,1.127,1.619,1.855,2.853,1.855,1.056,0,2.032-.527,2.61-1.411s.672-1.988,.25-2.957l-1.582-3.633h.292c3.656,0,4.326,1.495,4.506,3.11,.157,1.215,1.964,1.107,1.994-.11V2c-.021-.112-.036-.226-.068-.336Zm-6.976,17.767c.154,.353,.121,.74-.09,1.062-.452,.693-1.625,.598-1.961-.16l-2.367-5.333h2.488l1.93,4.432Zm.544-6.432H4c-1.103,0-2-.897-2-2v-2c0-1.103,.897-2,2-2h5.5c1.923,0,3.421-.397,4.5-1.173V14.173c-1.079-.776-2.577-1.173-4.5-1.173Zm12.157,2.657c-.195,.195-.451,.293-.707,.293s-.512-.098-.707-.293c-.391-.391-.391-1.023,0-1.414,2.339-2.339,2.339-6.146,0-8.485-.391-.391-.391-1.023,0-1.414s1.023-.391,1.414,0c3.119,3.119,3.119,8.194,0,11.313Zm-2.94-2.536c-.195,.195-.451,.293-.707,.293s-.512-.098-.707-.293c-.391-.391-.391-1.023,0-1.414,.941-.941,.941-2.473,0-3.414-.391-.391-.391-1.023,0-1.414s1.023-.391,1.414,0c1.721,1.721,1.721,4.521,0,6.242Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-70678ee elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"70678ee\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Flexible Skalierung bei Spitzenzeiten und saisonaler Nachfrage<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2be3460 e-con-full e-flex e-con e-child\" data-id=\"2be3460\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c6c9778 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"c6c9778\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_1\" data-name=\"Layer 1\" viewbox=\"0 0 24 24\"><path d=\"M15.932,1.664c-.344-.973-1.797-.782-1.926,.225-.18,1.615-.85,3.11-4.506,3.11H4C1.794,5,0,6.794,0,9v2c0,1.529,.872,2.844,2.135,3.517l2.941,6.627c.5,1.127,1.619,1.855,2.853,1.855,1.056,0,2.032-.527,2.61-1.411s.672-1.988,.25-2.957l-1.582-3.633h.292c3.656,0,4.326,1.495,4.506,3.11,.157,1.215,1.964,1.107,1.994-.11V2c-.021-.112-.036-.226-.068-.336Zm-6.976,17.767c.154,.353,.121,.74-.09,1.062-.452,.693-1.625,.598-1.961-.16l-2.367-5.333h2.488l1.93,4.432Zm.544-6.432H4c-1.103,0-2-.897-2-2v-2c0-1.103,.897-2,2-2h5.5c1.923,0,3.421-.397,4.5-1.173V14.173c-1.079-.776-2.577-1.173-4.5-1.173Zm12.157,2.657c-.195,.195-.451,.293-.707,.293s-.512-.098-.707-.293c-.391-.391-.391-1.023,0-1.414,2.339-2.339,2.339-6.146,0-8.485-.391-.391-.391-1.023,0-1.414s1.023-.391,1.414,0c3.119,3.119,3.119,8.194,0,11.313Zm-2.94-2.536c-.195,.195-.451,.293-.707,.293s-.512-.098-.707-.293c-.391-.391-.391-1.023,0-1.414,.941-.941,.941-2.473,0-3.414-.391-.391-.391-1.023,0-1.414s1.023-.391,1.414,0c1.721,1.721,1.721,4.521,0,6.242Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-270fdcf elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"270fdcf\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Zuverl\u00e4ssig, sicher und DSGVO-konform (Privacy by Design)<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-48c7a6a e-con-full e-flex e-con e-parent\" data-id=\"48c7a6a\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-5b1dd31 e-con-full e-flex e-con e-child\" data-id=\"5b1dd31\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-2fe97a4 e-con-full e-flex e-con e-child\" data-id=\"2fe97a4\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-64f1c85 elementor-widget elementor-widget-heading\" data-id=\"64f1c85\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Unsere Mitarbeiter machen den Unterschied<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fb12911 elementor-widget__width-auto animated-slow elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"fb12911\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;,&quot;_animation_delay&quot;:300}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Great Place to Work\u2122<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8645de6 elementor-widget elementor-widget-text-editor\" data-id=\"8645de6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"translation-block\">Unser Standort in der T\u00fcrkei ist <strong>Great Place to Work\u2122-zertifiziert. <\/strong>Das bedeutet f\u00fcr Sie:<\/p><ul><li>Eine stabile Belegschaft mit geringer Fluktuation<\/li><li>Hohe Motivation und Verantwortungsbewusstsein<\/li><li>Gleichbleibend hohe Qualit\u00e4t und Kundenerlebnisse<\/li><\/ul><div><p>Zufriedene Mitarbeiter f\u00fchren zu zufriedenen Kunden \u2013 das sp\u00fcren Sie in jedem Kontakt.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a56b199 elementor-widget elementor-widget-the7_button_widget\" data-id=\"a56b199\" data-element_type=\"widget\" data-widget_type=\"the7_button_widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\"><a href=\"mailto:info@etb-group.com\" class=\"box-button elementor-button elementor-size-sm\">Kontaktieren Sie uns<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Outline\" viewbox=\"0 0 24 24\" width=\"512\" height=\"512\"><path d=\"M19,1H5A5.006,5.006,0,0,0,0,6V18a5.006,5.006,0,0,0,5,5H19a5.006,5.006,0,0,0,5-5V6A5.006,5.006,0,0,0,19,1ZM5,3H19a3,3,0,0,1,2.78,1.887l-7.658,7.659a3.007,3.007,0,0,1-4.244,0L2.22,4.887A3,3,0,0,1,5,3ZM19,21H5a3,3,0,0,1-3-3V7.5L8.464,13.96a5.007,5.007,0,0,0,7.072,0L22,7.5V18A3,3,0,0,1,19,21Z\"><\/path><\/svg><\/a><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-87682da elementor-widget elementor-widget-image\" data-id=\"87682da\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/etb-group.com\/wp-content\/uploads\/2025\/11\/team-diverse-coworkers-modern-office-discuss-their-project-together-10-1024x683.jpg\" class=\"attachment-large size-large wp-image-57758\" alt=\"\" srcset=\"https:\/\/etb-group.com\/wp-content\/uploads\/2025\/11\/team-diverse-coworkers-modern-office-discuss-their-project-together-10-1024x683.jpg 1024w, https:\/\/etb-group.com\/wp-content\/uploads\/2025\/11\/team-diverse-coworkers-modern-office-discuss-their-project-together-10-300x200.jpg 300w, https:\/\/etb-group.com\/wp-content\/uploads\/2025\/11\/team-diverse-coworkers-modern-office-discuss-their-project-together-10-768x512.jpg 768w, https:\/\/etb-group.com\/wp-content\/uploads\/2025\/11\/team-diverse-coworkers-modern-office-discuss-their-project-together-10-1536x1024.jpg 1536w, https:\/\/etb-group.com\/wp-content\/uploads\/2025\/11\/team-diverse-coworkers-modern-office-discuss-their-project-together-10-2048x1365.jpg 2048w, https:\/\/etb-group.com\/wp-content\/uploads\/2025\/11\/team-diverse-coworkers-modern-office-discuss-their-project-together-10-18x12.jpg 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6ab78de e-con-full e-flex e-con e-parent\" data-id=\"6ab78de\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aa50e00 elementor-widget elementor-widget-heading\" data-id=\"aa50e00\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Unsere Dienstleistungen im Kundenkontakt<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-61d90f2 e-con-full e-grid e-con e-child\" data-id=\"61d90f2\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-45a69dd e-con-full e-flex e-con e-child\" data-id=\"45a69dd\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-b04ff72 e-con-full e-flex e-con e-child\" data-id=\"b04ff72\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e033202 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"e033202\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_1\" data-name=\"Layer 1\" viewbox=\"0 0 24 24\"><path d=\"m8.5,9.5c0,.551.128,1.073.356,1.537-.49.628-.795,1.407-.836,2.256-.941-.988-1.52-2.324-1.52-3.792,0-3.411,3.122-6.107,6.659-5.381,2.082.428,3.769,2.105,4.213,4.184.134.628.159,1.243.091,1.831-.058.498-.495.866-.997.866h-.045c-.592,0-1.008-.527-.943-1.115.044-.395.021-.81-.08-1.233-.298-1.253-1.32-2.268-2.575-2.557-2.286-.525-4.324,1.207-4.324,3.405Zm-3.89-1.295c.274-1.593,1.053-3.045,2.261-4.178,1.529-1.433,3.531-2.141,5.63-2.011,3.953.256,7.044,3.719,6.998,7.865-.019,1.736-1.473,3.118-3.208,3.118h-2.406c-.244-.829-1.002-1.439-1.91-1.439-1.105,0-2,.895-2,2s.895,2,2,2c.538,0,1.025-.215,1.384-.561h2.932c2.819,0,5.168-2.245,5.208-5.063C21.573,4.715,17.651.345,12.63.021c-2.664-.173-5.191.732-7.126,2.548-1.499,1.405-2.496,3.265-2.855,5.266-.109.608.372,1.166.989,1.166.472,0,.893-.329.972-.795Zm7.39,8.795c-3.695,0-6.892,2.292-7.955,5.702-.165.527.13,1.088.657,1.253.526.159,1.087-.131,1.252-.657.789-2.53,3.274-4.298,6.045-4.298s5.257,1.768,6.045,4.298c.134.428.528.702.955.702.099,0,.198-.015.298-.045.527-.165.821-.726.657-1.253-1.063-3.41-4.26-5.702-7.955-5.702Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9ef25d9 elementor-widget__width-auto animated-slow elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"9ef25d9\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;zoomIn&quot;,&quot;_animation_delay&quot;:&quot;200&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\"># 01<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a26367b elementor-widget__width-auto animated-slow elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"a26367b\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;,&quot;_animation_delay&quot;:300}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Inbound-Kundenservice<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-07771e7 elementor-widget__width-auto animated-slow elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"07771e7\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;,&quot;_animation_delay&quot;:300}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Customer Support <\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f57406a e-con-full e-flex e-con e-child\" data-id=\"f57406a\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-facb0c1 elementor-widget elementor-widget-text-editor\" data-id=\"facb0c1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Kompetente Unterst\u00fctzung via Telefon, E-Mail, Chat und Social Media<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-65f1b8d e-con-full e-flex e-con e-child\" data-id=\"65f1b8d\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ac3e846 elementor-widget elementor-widget-text-editor\" data-id=\"ac3e846\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Pers\u00f6nliche, empathische und l\u00f6sungsorientierte Kommunikation<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-278b1dd e-con-full e-flex e-con e-child\" data-id=\"278b1dd\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-11f6df3 elementor-widget elementor-widget-text-editor\" data-id=\"11f6df3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">In Ihrer Tonalit\u00e4t, abgestimmt auf Ihre Zielgruppe<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-005a306 e-con-full e-flex e-con e-child\" data-id=\"005a306\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-7440e8c e-con-full e-flex e-con e-child\" data-id=\"7440e8c\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-205bf4a elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"205bf4a\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_1\" data-name=\"Layer 1\" viewbox=\"0 0 24 24\" width=\"512\" height=\"512\"><path d=\"M23.98,2.023v4a1,1,0,0,1-2,0V3.46l-5.3,5.272a1,1,0,0,1-1.41-1.418L20.59,2.023H17.98a1,1,0,0,1,0-2h4A2,2,0,0,1,23.98,2.023Zm-.905,14.739a3.1,3.1,0,0,1,0,4.378l-.912,1.05c-8.191,7.838-28.12-12.085-20.4-20.3l1.149-1A3.085,3.085,0,0,1,7.241.928c.03.031,1.883,2.439,1.883,2.439a3.1,3.1,0,0,1-.006,4.281L7.959,9.105A12.781,12.781,0,0,0,14.89,16.05l1.465-1.165a3.1,3.1,0,0,1,4.28-.006S23.044,16.732,23.075,16.762ZM21.7,18.216s-2.393-1.842-2.424-1.872a1.1,1.1,0,0,0-1.549,0c-.027.026-2.044,1.634-2.044,1.634a1,1,0,0,1-.979.152A15,15,0,0,1,5.88,9.318a1,1,0,0,1,.145-.995S7.632,6.306,7.659,6.279a1.1,1.1,0,0,0,0-1.549C7.629,4.7,5.787,2.306,5.787,2.306a1.1,1.1,0,0,0-1.51.038l-1.149,1C-2.516,10.126,14.757,26.442,20.7,20.826l.912-1.05A1.12,1.12,0,0,0,21.7,18.216Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a07481 elementor-widget__width-auto animated-slow elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"5a07481\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;zoomIn&quot;,&quot;_animation_delay&quot;:&quot;200&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\"># 02<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8017a3f elementor-widget__width-auto animated-slow elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"8017a3f\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;,&quot;_animation_delay&quot;:300}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Outbound communicatie &amp; klantretentie<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-992a9e8 elementor-widget__width-auto animated-slow elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"992a9e8\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;,&quot;_animation_delay&quot;:300}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Proactive Outreach<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4d7c6aa e-con-full e-flex e-con e-child\" data-id=\"4d7c6aa\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3b6855d elementor-widget elementor-widget-text-editor\" data-id=\"3b6855d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Kundenzufriedenheitsumfragen, proaktive Nachfassaktionen und Loyalit\u00e4tskampagnen<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-031502e e-con-full e-flex e-con e-child\" data-id=\"031502e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7866248 elementor-widget elementor-widget-text-editor\" data-id=\"7866248\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">R\u00fcckgewinnungsgespr\u00e4che und Beschwerdemanagement bei K\u00fcndigungen<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e8b1c52 e-con-full e-flex e-con e-child\" data-id=\"e8b1c52\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-40f15da elementor-widget elementor-widget-text-editor\" data-id=\"40f15da\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Erh\u00f6hen Sie den Kundenwert durch gezielt geplante Kontaktpunkte<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-85d7a05 e-con-full e-flex e-con e-child\" data-id=\"85d7a05\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-124a21a e-con-full e-flex e-con e-child\" data-id=\"124a21a\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-672853e elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"672853e\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_1\" data-name=\"Layer 1\" viewbox=\"0 0 24 24\"><path d=\"m18,15.991c0,2.065-1.042,3.96-2.788,5.068-.133.084-.212.233-.212.4v1.54c0,.553-.448,1-1,1s-1-.447-1-1v-1.54c0-.855.426-1.637,1.141-2.09,1.164-.738,1.859-2.002,1.859-3.379,0-.98-.359-1.915-1-2.641v.375c0,1.657-1.028,2.983-2.501,3.225-.879.138-1.767-.101-2.439-.672-.674-.572-1.06-1.405-1.06-2.287v-.641c-.641.725-1,1.66-1,2.641,0,1.377.695,2.641,1.86,3.379.714.453,1.14,1.234,1.14,2.09v1.54c0,.553-.448,1-1,1s-1-.447-1-1v-1.54c0-.167-.079-.316-.212-.4-1.746-1.108-2.788-3.003-2.788-5.068,0-1.77.777-3.439,2.133-4.582.522-.44,1.233-.534,1.855-.244.624.29,1.012.896,1.012,1.583v1.243c0,.293.129.571.354.763.228.193.521.274.82.223.486-.08.825-.594.825-1.251v-.979c0-.687.388-1.293,1.012-1.583.621-.288,1.333-.194,1.854.245,1.356,1.143,2.134,2.813,2.134,4.583ZM4.5,3c-.828,0-1.5.672-1.5,1.5s.672,1.5,1.5,1.5,1.5-.672,1.5-1.5-.672-1.5-1.5-1.5Zm4,0c-.828,0-1.5.672-1.5,1.5s.672,1.5,1.5,1.5,1.5-.672,1.5-1.5-.672-1.5-1.5-1.5Zm15.5,2v12c0,2.757-2.243,5-5,5-.552,0-1-.447-1-1s.448-1,1-1c1.654,0,3-1.346,3-3v-8H2v8c0,1.654,1.346,3,3,3,.552,0,1,.447,1,1s-.448,1-1,1c-2.757,0-5-2.243-5-5V5C0,2.243,2.243,0,5,0h14c2.757,0,5,2.243,5,5Zm-2,2v-2c0-1.654-1.346-3-3-3H5c-1.654,0-3,1.346-3,3v2h20Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4fea5c7 elementor-widget__width-auto animated-slow elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"4fea5c7\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;zoomIn&quot;,&quot;_animation_delay&quot;:&quot;200&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\"># 03<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b09648 elementor-widget__width-auto animated-slow elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"6b09648\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;,&quot;_animation_delay&quot;:300}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Technischer Support<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e3e18b8 elementor-widget__width-auto animated-slow elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"e3e18b8\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;,&quot;_animation_delay&quot;:300}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Helpdesk<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0e3f550 e-con-full e-flex e-con e-child\" data-id=\"0e3f550\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cb35c64 elementor-widget elementor-widget-text-editor\" data-id=\"cb35c64\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Bearbeitung von IT-Anfragen, Produkt-Support und St\u00f6rungsmeldungen<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-96bfa4a e-con-full e-flex e-con e-child\" data-id=\"96bfa4a\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ed55816 elementor-widget elementor-widget-text-editor\" data-id=\"ed55816\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">\u201eFirst-Time-Fix\u201c-Ansatz mit strukturierter Wissensdokumentation<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-65ab723 e-con-full e-flex e-con e-child\" data-id=\"65ab723\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f8f330e elementor-widget elementor-widget-text-editor\" data-id=\"f8f330e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Kurze Reaktionszeiten, klare SLAs und transparente Berichte<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-97e2d41 e-con-full e-flex e-con e-child\" data-id=\"97e2d41\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-4ded404 e-con-full e-flex e-con e-child\" data-id=\"4ded404\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5e114b0 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"5e114b0\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_1\" data-name=\"Layer 1\" viewbox=\"0 0 24 24\"><path d=\"m11,10v1c0,.552-.448,1-1,1h-5c-.552,0-1-.448-1-1v-1c0-.552.448-1,1-1h5c.552,0,1,.448,1,1Zm13-3.5v10.5c0,.357-.19.688-.5.866-.309.178-.69.178-.999,0l-2.17-1.25-1.767,1.209c-.172.118-.369.175-.563.175-.319,0-.633-.152-.826-.436-.312-.455-.195-1.077.261-1.39l2.285-1.564c.315-.217.731-.234,1.063-.041l1.216.7V6.5c0-2.481-2.019-4.5-4.5-4.5-2.249,0-4.097,1.624-4.431,3.815,1.164.814,1.931,2.16,1.931,3.685v10c0,2.481-2.019,4.5-4.5,4.5h-6c-2.481,0-4.5-2.019-4.5-4.5v-10c0-1.557.795-2.93,2-3.738v-.762C2,2.243,4.243,0,7,0h10.5c3.584,0,6.5,2.916,6.5,6.5Zm-11,3c0-1.379-1.121-2.5-2.5-2.5h-6c-1.379,0-2.5,1.121-2.5,2.5v10c0,1.379,1.121,2.5,2.5,2.5h6c1.379,0,2.5-1.121,2.5-2.5v-10Zm-1.836-4.433c.263-1.183.837-2.233,1.635-3.067h-5.799c-1.654,0-3,1.346-3,3v.051c.166-.019.329-.051.5-.051h6c.227,0,.446.034.664.067Zm-1.164,8.933h-1c-.553,0-1,.447-1,1s.447,1,1,1h1c.553,0,1-.447,1-1s-.447-1-1-1Zm0,4h-1c-.553,0-1,.447-1,1s.447,1,1,1h1c.553,0,1-.447,1-1s-.447-1-1-1Zm-4-4h-1c-.553,0-1,.447-1,1s.447,1,1,1h1c.553,0,1-.447,1-1s-.447-1-1-1Zm0,4h-1c-.553,0-1,.447-1,1s.447,1,1,1h1c.553,0,1-.447,1-1s-.447-1-1-1Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d1af638 elementor-widget__width-auto animated-slow elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"d1af638\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;zoomIn&quot;,&quot;_animation_delay&quot;:&quot;200&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\"># 04<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a86898 elementor-widget__width-auto animated-slow elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"4a86898\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;,&quot;_animation_delay&quot;:300}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Vertrieb, Upselling &amp; Cross-Selling<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-35d9d35 elementor-widget__width-auto animated-slow elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"35d9d35\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;,&quot;_animation_delay&quot;:300}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Revenue Growth<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-46ef107 e-con-full e-flex e-con e-child\" data-id=\"46ef107\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4749706 elementor-widget elementor-widget-text-editor\" data-id=\"4749706\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Umsatzorientierte Kundenkommunikation<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a168c74 e-con-full e-flex e-con e-child\" data-id=\"a168c74\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0bb5f5d elementor-widget elementor-widget-text-editor\" data-id=\"0bb5f5d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Nachverfolgung von Leads, Reaktivierung und Produktempfehlungen<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f86632a e-con-full e-flex e-con e-child\" data-id=\"f86632a\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f2fd760 elementor-widget elementor-widget-text-editor\" data-id=\"f2fd760\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Kundenkontakt als aktiver Vertriebskanal<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-be4a3a1 elementor-hidden-tablet elementor-hidden-mobile e-flex e-con-boxed e-con e-parent\" data-id=\"be4a3a1\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b7fefd6 e-con-full e-flex e-con e-child\" data-id=\"b7fefd6\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-50a99bb e-con-full e-flex e-con e-child\" data-id=\"50a99bb\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3debf26 elementor-widget elementor-widget-heading\" data-id=\"3debf26\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">What makes ETB unique in customer service?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7b0f6d1 elementor-widget elementor-widget-text-editor\" data-id=\"7b0f6d1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">We don\u2019t believe in one-size-fits-all or scripted interactions. We deliver <\/span><b>brand-aligned communication<\/b><span style=\"font-weight: 400;\"> that reflects your tone, values, and processes. Our teams receive continuous coaching, focused training, and personal development, ensuring they remain effective, engaged, and resilient.<\/span><\/p><p><span style=\"font-weight: 400;\">On the technical side, we integrate seamlessly with your systems, whether you use <\/span><b>Salesforce, Zendesk, or custom platforms<\/b><span style=\"font-weight: 400;\">. All interactions are monitored and analyzed through transparent dashboards with real-time insights into CSAT, FCR, and AHT. You stay in control of both quality and efficiency.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e62aef elementor-widget elementor-widget-the7_button_widget\" data-id=\"2e62aef\" data-element_type=\"widget\" data-widget_type=\"the7_button_widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\"><a href=\"mailto:info@etb-group.com\" class=\"box-button elementor-button elementor-size-sm\">Kontaktieren Sie uns<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Outline\" viewbox=\"0 0 24 24\" width=\"512\" height=\"512\"><path d=\"M19,1H5A5.006,5.006,0,0,0,0,6V18a5.006,5.006,0,0,0,5,5H19a5.006,5.006,0,0,0,5-5V6A5.006,5.006,0,0,0,19,1ZM5,3H19a3,3,0,0,1,2.78,1.887l-7.658,7.659a3.007,3.007,0,0,1-4.244,0L2.22,4.887A3,3,0,0,1,5,3ZM19,21H5a3,3,0,0,1-3-3V7.5L8.464,13.96a5.007,5.007,0,0,0,7.072,0L22,7.5V18A3,3,0,0,1,19,21Z\"><\/path><\/svg><\/a><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-570c4a3 e-con-full e-flex e-con e-child\" data-id=\"570c4a3\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c03b814 elementor-widget elementor-widget-image\" data-id=\"c03b814\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"732\" src=\"https:\/\/etb-group.com\/wp-content\/uploads\/2025\/11\/medium-shot-man-talking-phone-1024x732.jpg\" class=\"attachment-large size-large wp-image-57760\" alt=\"\" srcset=\"https:\/\/etb-group.com\/wp-content\/uploads\/2025\/11\/medium-shot-man-talking-phone-1024x732.jpg 1024w, https:\/\/etb-group.com\/wp-content\/uploads\/2025\/11\/medium-shot-man-talking-phone-300x214.jpg 300w, https:\/\/etb-group.com\/wp-content\/uploads\/2025\/11\/medium-shot-man-talking-phone-768x549.jpg 768w, https:\/\/etb-group.com\/wp-content\/uploads\/2025\/11\/medium-shot-man-talking-phone-1536x1097.jpg 1536w, https:\/\/etb-group.com\/wp-content\/uploads\/2025\/11\/medium-shot-man-talking-phone-2048x1463.jpg 2048w, https:\/\/etb-group.com\/wp-content\/uploads\/2025\/11\/medium-shot-man-talking-phone-18x12.jpg 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0cac57f e-con-full e-flex e-con e-child\" data-id=\"0cac57f\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-2edcd4c e-con-full e-flex e-con e-child\" data-id=\"2edcd4c\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7f9441b elementor-widget elementor-widget-heading\" data-id=\"7f9441b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Scalable, reliable, and future-ready<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-03452bf elementor-widget elementor-widget-text-editor\" data-id=\"03452bf\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Customer expectations are rising. With ETB, you can scale effortlessly without compromising on quality or control, whether for long-term outsourcing or temporary peak capacity, multilingual and available 24\/7.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Our approach combines technological excellence with human empathy \u2014 ensuring <\/span><b>efficiency, measurable results, and exceptional customer experience<\/b><span style=\"font-weight: 400;\">. Ready for today, built for tomorrow.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-970e4d0 elementor-widget elementor-widget-the7_button_widget\" data-id=\"970e4d0\" data-element_type=\"widget\" data-widget_type=\"the7_button_widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\"><a href=\"mailto:info@etb-group.com\" class=\"box-button elementor-button elementor-size-sm\">Kontaktieren Sie uns<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Outline\" viewbox=\"0 0 24 24\" width=\"512\" height=\"512\"><path d=\"M19,1H5A5.006,5.006,0,0,0,0,6V18a5.006,5.006,0,0,0,5,5H19a5.006,5.006,0,0,0,5-5V6A5.006,5.006,0,0,0,19,1ZM5,3H19a3,3,0,0,1,2.78,1.887l-7.658,7.659a3.007,3.007,0,0,1-4.244,0L2.22,4.887A3,3,0,0,1,5,3ZM19,21H5a3,3,0,0,1-3-3V7.5L8.464,13.96a5.007,5.007,0,0,0,7.072,0L22,7.5V18A3,3,0,0,1,19,21Z\"><\/path><\/svg><\/a><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-091afd8 elementor-widget elementor-widget-image\" data-id=\"091afd8\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/etb-group.com\/wp-content\/uploads\/2025\/11\/group-young-business-people-discussing-documents-meeting-office-1024x683.jpg\" class=\"attachment-large size-large wp-image-57761\" alt=\"\" srcset=\"https:\/\/etb-group.com\/wp-content\/uploads\/2025\/11\/group-young-business-people-discussing-documents-meeting-office-1024x683.jpg 1024w, https:\/\/etb-group.com\/wp-content\/uploads\/2025\/11\/group-young-business-people-discussing-documents-meeting-office-300x200.jpg 300w, https:\/\/etb-group.com\/wp-content\/uploads\/2025\/11\/group-young-business-people-discussing-documents-meeting-office-768x512.jpg 768w, https:\/\/etb-group.com\/wp-content\/uploads\/2025\/11\/group-young-business-people-discussing-documents-meeting-office-1536x1024.jpg 1536w, https:\/\/etb-group.com\/wp-content\/uploads\/2025\/11\/group-young-business-people-discussing-documents-meeting-office-2048x1365.jpg 2048w, https:\/\/etb-group.com\/wp-content\/uploads\/2025\/11\/group-young-business-people-discussing-documents-meeting-office-18x12.jpg 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-04f5325 e-con-full e-flex e-con e-parent\" data-id=\"04f5325\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-84bb43e e-con-full e-flex e-con e-child\" data-id=\"84bb43e\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;video&quot;,&quot;background_video_link&quot;:&quot;https:\\\/\\\/www.youtube.com\\\/watch?v=9tUgYrTSJjo&quot;,&quot;background_play_on_mobile&quot;:&quot;yes&quot;}\">\n\t\t<div class=\"elementor-background-video-container\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-video-embed\"><\/div>\n\t\t\t\t\t\t<\/div>\t\t<div class=\"elementor-element elementor-element-027ecb3 elementor-widget elementor-widget-heading\" data-id=\"027ecb3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Jetzt ein unverbindliches Beratungsgespr\u00e4ch vereinbaren<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f787356 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"f787356\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"translation-block\">M\u00f6chten Sie erfahren, wie <strong>ETB<\/strong> Ihren Kundenservice st\u00e4rken kann?\nIn einem kostenlosen Erstgespr\u00e4ch analysieren wir Ihre Anforderungen, Herausforderungen und Ziele und erstellen ein ma\u00dfgeschneidertes Angebot, das perfekt zu Ihrer Organisation, Ihren Kunden und Ihren Prozessen passt.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-94f4058 elementor-align-center elementor-widget elementor-widget-the7_button_widget\" data-id=\"94f4058\" data-element_type=\"widget\" data-widget_type=\"the7_button_widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\"><a href=\"mailto:info@etb-group.com\" class=\"box-button elementor-button elementor-size-sm\">Kontaktieren Sie uns noch heute<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Outline\" viewbox=\"0 0 24 24\" width=\"512\" height=\"512\"><path d=\"M19,1H5A5.006,5.006,0,0,0,0,6V18a5.006,5.006,0,0,0,5,5H19a5.006,5.006,0,0,0,5-5V6A5.006,5.006,0,0,0,19,1ZM5,3H19a3,3,0,0,1,2.78,1.887l-7.658,7.659a3.007,3.007,0,0,1-4.244,0L2.22,4.887A3,3,0,0,1,5,3ZM19,21H5a3,3,0,0,1-3-3V7.5L8.464,13.96a5.007,5.007,0,0,0,7.072,0L22,7.5V18A3,3,0,0,1,19,21Z\"><\/path><\/svg><\/a><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Customer Service Customer contact and customer service outsourcing &#8211; multilingual, scalable, and personal\u200b Every customer interaction is an opportunity to build trust, strengthen loyalty, and enhance your brand. At ETB Support Solutions, we turn customer contact from a cost center into a strategic driver of growth. From simple questions to complex requests, we deliver service&hellip;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-57506","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/etb-group.com\/de\/wp-json\/wp\/v2\/pages\/57506","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/etb-group.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/etb-group.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/etb-group.com\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/etb-group.com\/de\/wp-json\/wp\/v2\/comments?post=57506"}],"version-history":[{"count":118,"href":"https:\/\/etb-group.com\/de\/wp-json\/wp\/v2\/pages\/57506\/revisions"}],"predecessor-version":[{"id":57785,"href":"https:\/\/etb-group.com\/de\/wp-json\/wp\/v2\/pages\/57506\/revisions\/57785"}],"wp:attachment":[{"href":"https:\/\/etb-group.com\/de\/wp-json\/wp\/v2\/media?parent=57506"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}