ETB Support Solutions is equipped with the most modern systems due to its many years of experience and investments. We use the most common and of course modern call center software of the current generation. See below some of the big names we have already put into use.
By using the most common and of course modern next generation software we can offer all our services location independent. The important advantage is the enormous flexibility with which we can set up the virtual working environment according to the wishes of our and your customers.
This enables us to give you specific insights into your data. We can develop various reports together with you and provide you with a real-time dashboard.
We can use this information for coaching and training purposes and of course to improve efficiency. Our customers have the possibility to log in and watch in real time.