Studiereis Istanbul

ETB Support Solutions:
Unlimited Opportunities in Turkey

ETB Support Solutions is more than just a BPO. As the most experienced and largest Dutch-speaking BPO provider in Turkey, we have become a strategic partner for companies seeking to serve the Dutch market with a focus on quality and efficiency. With over 1,500 Dutch-speaking employees across 12 locations in Turkey, we work every day to strengthen customer relationships, provide high-quality support, and proactively collaborate with businesses aiming to grow further. Our employees operate from both modern offices and home, ensuring flexibility and continuity in our services. ETB Support Solutions offers a unique combination of cost savings and quality. We help our clients reduce operational costs by up to 35% without compromising the customer experience. Our presence in Turkey, combined with experienced employees who are fluent in both the Dutch language and culture, enables us to deliver outstanding service supported by the latest technologies and innovative processes. Whether it’s customer service, technical support, or back-office solutions, ETB Support Solutions provides tailored solutions aligned with the goals of each business. Our mission is simple: to give our clients the freedom to fully focus on their core activities while we take care of delivering optimal customer interactions.

Experience ETB Support Solutions During the Site Visit to Istanbul

On Thursday, January 23, we are delighted to open our doors for you in Istanbul. This special visit to our office offers the opportunity to get to know ETB Support Solutions up close. You will meet our dedicated employees and gain an exclusive behind-the-scenes look at our working environment, where we shape the future of customer support every day. During the day, you will also have the chance to participate in a unique meet and greet with the Dutch Ambassador, Joep Wijnands, who will share his insights on the strong ties between the Netherlands and Turkey. Following this, a networking reception with the Dutch Business Association provides the perfect opportunity to connect and exchange experiences. We will conclude this inspiring day with an informal dinner, where you can discuss the day’s impressions with other guests and ETB colleagues. On Friday, January 24, we will delve into the world of innovation together. ETB will present the latest developments in AI and our advanced solutions that help businesses operate more efficiently. This program not only offers valuable insights but also demonstrates how ETB Support Solutions combines forward-thinking technology with customized solutions to provide optimal support for its clients.

Omni-Sourcing: Comprehensive Support for the Customer Journey

ETB Support Solutions offers a complete package of services to support and enhance every step of the customer journey. From customer contact and back-office operations to credit management, IT, and HR services, our omni-sourcing solutions make us the go-to one-stop BPO partner for companies seeking a reliable partner for all their operational needs. With our flexible and tailor-made solutions, we enable our clients to focus entirely on what matters most to them: their core business activities. ETB Support Solutions goes beyond simply providing services—we proactively align with each company’s goals and ensure that every interaction with your customers is of the highest quality.

Dates and Registration: Site Visit to Istanbul

The next Site Visit will take place from January 22 to January 25 in Istanbul. During this
visit, ETB will cover all travel, accommodation, and transfer expenses. Take this
opportunity to experience the outsourcing possibilities of ETB Support Solutions up close!

Reserve your spot today via the registration form below. We look forward to welcoming you during the ETB Site Visit!
Sign up now, and see you in Istanbul!

Registration Form