Back-office
Efficient, Scalable, and Error-free
A smoothly running organization starts behind the scenes. At ETB Support Solutions, we understand that a well-organized back office is the silent engine behind operational success, scalability, and customer satisfaction.
With over 20 years of experience in BPO back-office services, we help companies outsource their administrative and operational processes. From document processing and data entry to financial administration and insurance management, we deliver customized solutions that are accurate, fast, and fully aligned with your systems and workflows.
Our teams operate from international locations with native and near-native professionals providing support in Dutch, German, French, and Nordic languages. Supported by streamlined processes and smart integrations, we deliver smarter workflows, fewer errors, and lower operational costs.
Why outsource your back office to ETB?
We provide back-office support from Turkey, Bulgaria, Suriname, Morocco, Germany, and the Netherlands, combining local cultural understanding with international capacity.
Reduce costs with efficient back-office outsourcing
Multilingual support in Dutch, German, French, and Nordic languages
Seamless integration with your existing systems
Scalable and flexible service delivery
Accurate and error-free processing
Full focus on your core business activities
Consistent quality and continuity
Our back-office services
We support organizations of all sizes, from SMEs to large enterprises, with a wide range of administrative and operational processes.
# 01
Administrative support
Efficient processing of documents, data, and customer records
Complete relief for routine administration and outsourced back-office tasks
# 02
Data entry & processing
Accurate data entry and validation
Structured processing for reliable, error-free output
# 03
Invoicing & financial processing
Support with invoicing, payments, and financial administration
Ensuring healthy cash flow and administrative compliance
(→ Tip: link “invoicing, payments, and financial administration” to your Credit Management page)
# 04
Insurance administration & claims handling
Processing of policy data, claims management, and customer communication
Fully compliant with industry standards and customer expectations
A strategic back-office partner that grows with your business
ETB stands out by offering more than generic processing. We provide high-quality process support that is fully aligned with your systems, structures, and way of working.
Our services are designed to strengthen your internal processes — not to replace them, but to make them smoother, more efficient, and error-free.
While other providers focus purely on execution, we think with you: how your data can flow better, how your administrative workload can be reduced, and how your team can focus on the activities that truly add value.
Whether it’s data processing, invoicing, or insurance administration, we ensure precise, structured, and seamlessly integrated support.
Our experienced, multilingual teams provide assistance in Dutch, German, French, and Nordic languages (Finnish, Danish, Swedish), depending on your needs.
You benefit from brand-aligned, reliable service delivered with expertise, discretion, and attention to detail.
Outsourcing your back office to ETB is not a temporary fix — it’s a strategic partnership. Our services evolve with your organization, whether you’re growing, need temporary capacity, or want to scale across languages or processes.
We stay agile without compromising on quality or control, building a back office that performs reliably today and works even smarter tomorrow.
Administrative outsourcing with ETB Support Solutions
Looking to outsource your administration to a reliable, experienced partner?
Our back-office services are designed to help organizations save time, reduce costs, and eliminate errors — allowing you to fully focus on your core business.
Whether you need back-office outsourcing, administrative outsourcing, or operational process support, ETB offers the perfect balance between efficiency, flexibility, and quality.
Schedule a free consultation
Are you looking for back-office support that truly makes a difference?
During a free consultation, we’ll analyze your needs, processes, and objectives, giving you clear insight into the best approach for your organization and providing a tailored proposal.