Credit Management
Credit management outsourcing that strengthens cash flow – customer-focused, professional, and risk-controlled
A healthy cash flow is essential for every organization. At ETB Support Solutions, we ensure that invoices are paid faster, risks are reduced, and customer relationships remain intact. Together with our partner CBMK Credit Management, we offer powerful and flexible solutions for effective credit management — from accounts receivable management to legal collection and financial reporting.
With more than 20 years of experience in BPO and financial outsourcing, we help companies optimize their payment processes. Our approach is both professional and personal: we collect with respect, communicate clearly, and maintain customer relationships while strengthening your financial position.
Whether you are looking for full-service accounts receivable management, support for complex cases, or structured financial insights, we provide solutions tailored to your industry, systems, and strategy.
Why outsource credit management to ETB & CBMK?
By outsourcing your credit management, you benefit from lower costs, improved cash flow, and greater control over the receivables process — without compromising your customer relationships.
Reduced risks and fewer late payments
Multilingual support from countries including Turkey and Bulgaria
Scalable solutions for SMEs and larger organizations
Preservation of customer relationships through respectful, solution-oriented communication
Seamless integration with your financial systems and CRM
Legal and collection support from experienced professionals
Transparent reporting and real-time insight into outstanding receivables
Our Credit Management Services
# 01
Accounts receivable management
We handle your entire accounts receivable process — from sending reminders to maintaining personal contact with customers regarding outstanding invoices.
Our customer-focused follow-up ensures timely payments while preserving valuable relationships.
If you want to outsource your receivables management, we provide structure, transparency, and continuity.
# 02
Debt collection services
For overdue payments, we apply a respectful yet results-driven approach.
We manage both amicable settlements and legal procedures when necessary, always protecting your company’s reputation.
Where traditional collection agencies focus only on recovery, ETB and CBMK deliver a strategic and sustainable approach aligned with your brand and customer relationships.
# 03
Legal support
In cooperation with CBMK Credit Management, we provide assistance with payment disputes, contract monitoring, and legal proceedings.
Our legal specialists help you manage risk and safeguard your rights with professionalism and discretion.
# 04
Financial reporting & insights
You receive clear dashboards and regular reports with detailed insight into payment behavior, outstanding balances, and risk levels.
This allows you to take proactive measures and maintain control over your liquidity and financial stability.
Our unique approach to credit management
ETB and CBMK combine operational strength with legal precision.
While others focus on pressure and volume, we emphasize communication, customization, and strategy.
We understand that behind every unpaid invoice there is a customer relationship — and we act accordingly.
Our teams operate from multiple countries and speak not only your language, but also that of your customers — in Dutch, English, French, German, and Nordic languages.
We integrate seamlessly with your systems, maintain clear reporting structures, and align our processes with your internal workflows.
The result: not just a service provider, but a strategic extension of your finance department.
Credit management outsourcing
Strategic value for your organization
By outsourcing your credit management to ETB and CBMK, you:
- Strengthen your cash flow and liquidity
- Reduce administrative workload
- Stay focused on your core business
- Gain a partner that grows with your organization
Whether it involves managing receivables, handling collection processes, or executing legal recoveries, we deliver a comprehensive and reliable credit management process that delivers measurable results.
Schedule a free consultation
Would you like to discover how ETB and CBMK can optimize your credit management?
During a no-obligation consultation, we assess your current situation, challenges, and goals.
You will receive a tailored proposal aligned with your processes, customers, and financial strategy.