Optimally Connects You with Your Customers: Our Customer Contact Management

Our customer service, IT, and backoffice solutions offer the highest quality thanks to highly qualified staff. With our advanced track record in Onshore, Nearshore, and Offshore solutions, we relieve you in all your customer processes. The best part: you have a cost advantage compared to Europe standard prices due to our location in Turkey.

ETB Support Solutions for your Marketing & CRM


High customer satisfaction and outstanding quality thanks to highly qualified staff.

Best Language Skills

High standards – in international comparison.

Price Advantage

Cost advantage compared to German standard prices – thanks to the Turkey location.

What We Offer: Modern Solutions for Maximum Customer Satisfaction

Customer Contact Solutions

For 20 years, we have been experts in customer contact management and building the best customer relationships. With our unique approach and targeted services, we serve a range of renowned brands and international companies. Customer loyalty is always our top priority.

Backoffice Solutions

Outsourcing administrative processes provides companies with significant capacity enhancement. This outsourcing requires good preparation and professional support: ETB Support Solutions is here as your partner with modern backoffice services.

IT Solutions

If you're looking for highly qualified staff in IT, software testing, and/or engineering, you're in good hands with us: ETB IT Services offers experts on-site or wherever you need them.

Social Media & Chat Solutions

We offer a comprehensive platform for social media, chat, and review management – everything to make digital contact with your customers more personal. We not only provide service but also manage your online conversations.

Allow Us to Introduce Ourselves: We Are ETB Support Solutions

With more than 1,500 employees, ETB Support Solutions is the international partner for many companies in customer management and, above all, customer satisfaction. We support and advise major brands for an optimal customer journey.

Customer Quote

“ETB Support Solutions has proven to be a strong CRM partner for us from the beginning – and has managed to elevate our joint services to an even higher level.”

Eelco Wessels Boer

CCO Innova Energy

Our References

We are proud that these companies have chosen us for customer satisfaction.

We are hiring!

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