Open Positions
Customer service representative
Do you enjoy helping customers? Are you customerfocused and have a talent for service? Then ETB Support Solutions is looking for you! We offer a challenging work environment with plenty of opportunities to grow. Join a passionate team where your development is at the center.
Apply now
What we offer you:
- Paid full-time training: Start your new role well-prepared.
- Career growth opportunities: We invest in your future.
- Good work-life balance: Your well-being is important to us.
- Salary above market rate: Your dedication deserves the best rewards.
- Health insurance (SGK): We care about your health, so we offer
comprehensive SGK insurance coverage.
What we are looking for:
- Customer- and service-oriented: You work in a customer-friendly way and seize every opportunity to offer the best service.
- Eager to learn: Always ready to take on new challenges. Team player: You enjoy working together and helping to build a positive team.
- Excellent communication skills: You always communicate clearly and effectively, adapted to the situation.
Team coach
Are you looking for a challenging role with lots of responsibility and room for your own input? Then ETB Support Solutions is looking for you! As a Team Coach, you play a key role in motivating and leading your team. We offer a dynamic work environment where no day is the same, with plenty of opportunities for personal and professional development.
Apply now
What we offer you:
- Flexible working hours: We understand that everyone works differently, so we offer flexible hours to support a good work-life balance.
- Leadership training: Specific training programs to further develop your coaching and management skills.
- Career growth opportunities: We invest in your future.
- Remote work options: Depending on planning and travel needs, we offer the possibility to work partly from home.
- Competitive salary: We offer an attractive salary with excellent secondary benefits.
- Health insurance (SGK): We care about your health, which is why we offer full SGK insurance coverage.
What we are looking for:
- Experience: 3–5 years of relevant experience in a leadership role within a call center.
- Strong personality: Persuasiveness, empathy, and a hands-on mentality to bring out the best in your team.
- Entrepreneurial spirit: A strong sense of customer focus and the drive to take your team to the next level.
- Motivational skills: The ability to inspire, energize, and motivate your team to achieve the best results.
Client manager
Are you a natural relationship builder who enjoys taking customer satisfaction to the next level? ETB Support Solutions is looking for an enthusiastic and driven Client Manager to strengthen our team. As a Client Manager, you are the first point of contact for our clients and play a key role in managing client relationships and ensuring the quality of our services.
Apply now
What we offer you:
- Responsibility and impact: Manage a portfolio of clients and make a direct impact on their success and satisfaction.
- Flexible working hours: We offer flexible working hours to maintain a healthy work-life balance.
- Professional development: Specific training and development programs to further enhance your skills.
- Competitive salary: An attractive salary with excellent secondary benefits.
- Remote work options: The possibility to work partly from home, depending on client visits and meetings.
- Health insurance (SGK): We offer full SGK insurance because we highly value your health.
What we are looking for:
- Experience: Minimum of 3–5 years of relevant experience in a similar role, preferably within the BPO or customer service sector.
- Customer focus: You are proactive, customer-oriented, and have excellent communication skills with strong client relationship management abilities.
- Project management skills: You have experience managing projects and know how to optimize processes to exceed client expectations.
- Problem-solving skills: You are analytical, can quickly identify problems, and implement effective solutions.
- Commercial skills: You have a good sense for commercial opportunities and can identify new possibilities for clients.
- Flexibility and travel: You are willing and able to travel within the Netherlands, Belgium, and Türkiye when needed, and you easily adapt to changing circumstances.
Software developer
Are you a .NET and Java Full-Stack developer ready for a new challenge? At ETB Support Solutions, we offer you the perfect opportunity to start in a stimulating work environment, filled with exciting projects and plenty of growth and development opportunities.
Apply now
What we offer you:
- Introduction to our company and culture: A comprehensive onboarding process to fully familiarize you with ETB and our way of working.
- Ongoing learning opportunities: Access to various training programs, workshops, and conferences to expand your skills.
- Participation in challenging projects: Contribute to interesting and innovative projects that drive our business growth and customer solutions.
- Healthy work-life balance: We value health and well-being, ensuring a good balance between work and personal time, with low stress and a strong focus on wellness.
- Health insurance (SGK): We offer full SGK coverage because we prioritize your health.
What we are looking for:
- Experience: At least 3 years of experience in software development.
- Java knowledge: 1-5 years of practical experience in Java and Java EE development.
- Spring Framework: A minimum of 1 year of experience with Spring Framework (such as Spring Boot, Spring MVC, Spring Core).
- .NET Experience: Knowledge and experience with C#/.NET (ASP.NET Core, ASP.NET, API, Web).
- Technical Skills: Solid understanding of Object-Oriented Programming (OOP), Design Patterns, Test-Driven Development (TDD), and Unit Testing.
Ready to grow?
At ETB Support Solutions, you are in charge of your career path.
Apply now and take the first step towards your future!
