Sometimes it is good to take the time for a proper conversation. About what is going well, what you are running into, or an idea you have not yet got round to.
Get to know us already.
We would love to hear what keeps you busy.
With ETB On Tour we visit organisations to listen, exchange experiences and think further together. We are curious about your day-to-day practice. What keeps your teams busy? What are you proud of? And what would you like to see done differently?
On this page you can get to know us already. In short videos we talk about topics we work on every day: from customer contact and back office to IT, credit management and AI. Perhaps you recognise something, it raises a question or it brings up a different topic altogether.
We would love to hear it. At your table, with a cup of coffee and time for your story.
Explore the topics and watch the short videos. Perhaps you recognise something, or something quite different is going on.
01VideoCustomer contact
About the conversations that make the difference every day.
Watch the video
02VideoBack-office support
Taking a look at the daily work together.
Watch the video
03VideoIT services
From a practical idea to plans for later.
Watch the video
04VideoCredit management
Even with a payment, it is all about people.
Watch the video
05VideoAI and customer contact
Room for experiences, curiosity and questions.
Watch the video
2003
The year our story began.
ETB Support Solutions has been active in business services since 2003. We support organisations in customer contact, back office, IT and credit management. From several countries, our multilingual teams are ready every day for organisations and their customers.
In our daily work we see how much comes together in good service. Systems and processes matter, but it is the people who work with them who make the difference. They know the busy moments, the unexpected situations and the satisfaction when something has been resolved well.
We bring that practice with us during ETB On Tour. We like to get to know the people behind an organisation and hear what keeps them busy. That creates room to exchange experiences and arrive at new ideas together.
Working with care is the foundation of our services. ETB is certified to ISO 27001, ISO 9001, ISO 27701, ISO 18295 and ISO 14001. These standards cover information security, quality management, privacy protection, customer contact centres and environmental management. In addition, ETB is FSMA-registered in Belgium as an insurance sub-agent for non-life insurance.
ISO 27001
ISO 9001
ISO 27701
ISO 18295
ISO 14001A pleasant place to work
A pleasant working environment deserves attention too. ETB has been Great Place To Work®-certified three years in a row and was recognised in 2025 and 2026 as one of the Best Workplaces™ in Türkiye. A recognition that means a lot to us, because it is built on the experiences of our employees.
You bring the coffee. We bring a listening ear, genuine interest and experience.
Perhaps one of the topics appealed to you, or there is something quite different you would like to talk about. We would love to get to know you and take the time to hear what is going on at your organisation.
You bring the coffee. We bring a listening ear, genuine interest and experience.