Privacy Statement

01Who is responsible

ETB Support Solutions (“ETB”, “we”) is responsible for the processing of personal data through this website.

02Data you send us

We only receive personal data that you enter in one of our forms:

• Contact form: your name, company, e-mail address, subject and message — to answer your question.
• Job application: your name, e-mail address, phone number, message and CV (PDF or Word, at most 5 MB) — to assess your application for the position you chose.
• Site visit request: your name, company, e-mail address, phone number, number of attendees and note — to plan the visit with you.

03How we use it

We use these data only for the purpose for which you sent them. They are stored in the website's own database, which only authorised ETB staff can access through a password-protected portal. Staff may receive an e-mail notification of a new message, application or request.

We do not sell your data, we do not use it for advertising and we do not pass it on to third parties, unless the law requires us to.

We keep the data as long as needed for that purpose and remove it when it is no longer needed.

04Visitor statistics

To see which pages are read, we count page views ourselves, without cookies and without third-party analytics services. For each view we store the page, the language, the country, the referring website (domain only) and the type of device.

Your IP address is only used in memory: once to determine the country — with a database on our own server — and once to form an anonymous code that is replaced every day. The IP address itself is never stored, and visits on different days cannot be linked to each other. You can switch these statistics off in the cookie settings; we also respect Do Not Track and Global Privacy Control.

05Cookies

This website only uses cookies that are needed for it to work. See our cookie policy for the details.

06Your rights

You can ask us to access, correct or delete your personal data, to restrict or object to its processing, or to receive it in a portable format. If we process data on the basis of your consent, you can withdraw it at any time.

Send your request to info@etb-group.com. You also have the right to lodge a complaint with a data protection authority.

07Security

The website is only available over an encrypted connection (HTTPS). Uploaded files are checked on type and size, and access to the portal is limited to authorised staff.

08Changes

We may update this statement when the website changes. The date at the top shows the latest version.

09Contact

ETB Support Solutions, Bağlarbaşı Mah. Santral Sk. ETB Plaza No:27/A, Maltepe, İstanbul, Türkiye.

For questions about this document or your personal data, write to info@etb-group.com.